Privacy Policy | Donation Station Chicago 

Read how Donation Station collects, uses, and protects your information. Plain‑language privacy and contact for questions. 

URL slug: /privacy 

Our commitment

We respect your privacy. We collect only the information needed to provide services, improve operations, and acknowledge donations.

What we collect

• Contact details you provide: name, email, phone

• Request details: items, sizes, timing, access notes

• Donation details: items, quantities, photos (optional)

• Basic usage analytics to improve the site (no sensitive data)

How we use information

• Fulfill requests and coordinate pickups or drop‑offs

• Provide acknowledgments and receipts

• Safety, quality, and service improvement

• Required reporting (aggregated, without personal identifiers)

What we do not do

• We do not sell personal information

• We do not publish personally identifying details without consent

Data retention

• Request and donation records kept for service history and receipts

• Delete or anonymize when no longer needed or upon verified request where feasible

Photos and stories

• Shared only with explicit consent

• You can withdraw consent at any time for future use

Your choices

• Opt out of non‑essential messages

• Request a copy or deletion of your info (subject to legal and operational limits)

Security

• Restricted access to operational tools

• Reasonable safeguards to protect against unauthorized access

Contact

• Email privacy questions to donationstationhp@gmail.com

Updates

This policy may be updated. We will post changes on this page and adjust the "Last updated" date.

Last updated: October 14, 2025