Request Support | Donation Station Chicago 

Need clothing, household goods, or hygiene items? Request support with dignity. We match your request to current donations and follow up quickly. 

URL slug: /request 

Request support for your household or program

Tell us what you need. We match donations to your request and follow up quickly.

Who can request

• Individuals and families in need

• Program leads at schools, shelters, and community groups

• Case managers and social workers on behalf of clients

What we provide

• Clothing and essentials for all ages

• Household goods and small furniture

• Hygiene kits and personal care

• Food boxes and prepared meals at select markets

How it works

1. Submit your request

   • Share your contact info, location, and priority items and sizes

2. Matching and fulfillment

   • We try to match from current inventory first

3. Pickup or delivery

   • Choose a pickup window or request delivery where available

4. Follow‑up and feedback

   • Tell us what worked so we can improve

Timing

• Typical response within 2–3 business days maybe less depending on availability.

• High‑demand items may take longer

What to expect

• Photo confirmation of items when possible

• Substitutions offered if exact matches are unavailable

• Friendly, respectful service at pickup

Simple request options

• Email: donationstationhp@gmail.com

• Call or text: (773) 643-0406

• Include: items, sizes, urgency, and any special notes

FAQs

• Is there an eligibility check? No lengthy forms. We trust your request.

• Can I request on behalf of someone else? Yes.

• Do you accept special sizes or medical equipment? Case‑by‑case. Please include details.

• How often can I request support? As needs arise. High‑demand items may be limited.